<\/span><\/strong><\/p>\n <\/span><\/strong><\/p>\n <\/strong><\/p>\n <\/strong><\/p>\n <\/strong><\/p>\n <\/span><\/strong><\/p>\n <\/span><\/strong><\/p>\n Sales Automation and <\/span><\/strong>Management<\/strong><\/p>\n <\/strong><\/p>\n Transform your sales productivity and customer buying experience with Dynamic 365<\/span> Sales by empowering your sales with AI relationship management, smart insight, and enhanced productivity tools. Dynamics is a great enabler to standardize your processes and help streamline the communication with your customer.\u00a0<\/span><\/p>\n <\/span><\/p>\n <\/p>\n<\/div>\n<\/div>\n<\/div>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_accordion _builder_version=”4.17.4″ _module_preset=”default” scroll_horizontal_motion_enable=”on” scroll_horizontal_motion=”0|50|50|100|0.5|0|0″ motion_trigger_start=”top” border_width_all=”3px” border_color_all=”#1FD7E0″ border_width_top=”0px” border_width_right=”0px” border_width_bottom=”0px” global_colors_info=”{}”][et_pb_accordion_item title=”Enhance productivity and sales process” open=”on” _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n Your sales team can use Dynamics 365 Sales to\u00a0<\/strong><\/span>keep track\u00a0of their\u00a0<\/span>accounts, activities, <\/span>contacts, and manage the process from lead to order. Customer 360\u00b0 view made easy.<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Insights-based sales acceleration” _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Advanced Reporting and Automation” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n [\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ module_id=”Marketing” _builder_version=”4.17.4″ _module_preset=”default” custom_margin=”||25px||false|false” custom_padding=”|0px|||false|false” hover_transition_duration=”100ms” scroll_horizontal_motion=”0|50|50|100|0.3|0|-0.3″ box_shadow_style=”preset1″ box_shadow_vertical=”0px” box_shadow_blur_tablet=”” box_shadow_blur_phone=”0px” box_shadow_blur_last_edited=”on|phone” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” background_image=”https:\/\/www.hedexconsulting.com\/wp-content\/uploads\/2022\/03\/dynamics_365_marketing.png” background_size=”custom” background_image_width=”15%” background_position=”top_right” background_video_pause_outside_viewport=”off” min_height=”288px” custom_padding=”|0px||20px|false|false” global_colors_info=”{}”]<\/p>\n \u00a0\u00a0<\/span><\/p>\n <\/p>\n <\/span><\/strong><\/p>\n <\/span><\/strong><\/p>\n <\/span><\/strong><\/p>\n Marketing <\/span><\/strong>Automation<\/span><\/strong><\/p>\n <\/span><\/p>\n Increase demand for your products and services through executing effective marketing campaigns. Give your marketing team one platform to manage all their platforms, with embedded analytics which provides actionable steps, all in one place. Coordinate your sales and marketing and strengthen your buyer pipeline by orchestrating customer journeys. Score, nurture and manage your leads and improve decision-making.<\/span><\/p>\n \n<\/div>\n<\/div>\n<\/div>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_accordion _builder_version=”4.17.4″ _module_preset=”default” scroll_horizontal_motion_enable=”on” scroll_horizontal_motion=”0|50|50|100|-0.5|0|0″ motion_trigger_start=”top” border_width_all=”0px” border_width_right=”3px” border_color_right=”#FC9569″ global_colors_info=”{}”][et_pb_accordion_item title=”Lead Management” open=”on” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n Generate, nurture, qualify, score, rank and prioritize leads.<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Enhance your customer journeys” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Coordinate your sales and marketing” _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n Enhance the collaboration between the Sales<\/a> and Marketing teams\u00a0<\/span>through shared calendars and cross-team visibility into campaigns and leads.<\/p>\n<\/div>\n<\/div>\n<\/div>\n [\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.16.0″ _module_preset=”default” custom_margin=”||25px||false|false” custom_padding=”|0px||||” hover_transition_duration=”100ms” scroll_vertical_motion=”0|50|50|100|0.3|0|-0.3″ scroll_horizontal_motion=”0|50|50|100|-0.3|0|0.3″ box_shadow_style=”preset1″ box_shadow_vertical=”0px” box_shadow_blur_tablet=”” box_shadow_blur_phone=”0px” box_shadow_blur_last_edited=”on|phone” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” background_image=”https:\/\/www.hedexconsulting.com\/wp-content\/uploads\/2022\/03\/dynamics_365_customer_service.png” background_size=”custom” background_image_width=”15%” background_position=”top_right” min_height=”288px” custom_padding=”|||20px|false|false” global_colors_info=”{}”]<\/p>\n \u00a0\u00a0<\/span><\/strong><\/span><\/strong><\/strong><\/span><\/strong><\/span><\/p>\n \u00a0<\/span><\/p>\n <\/b><\/span><\/p>\n <\/b><\/span><\/p>\n Effortless<\/b><\/p>\n Customer Service<\/b><\/span><\/p>\n The solution with the fastest time-to-value. Take control of your support operations by providing the best, most streamlined customer experience across all channels. Make customer support a strategic differentiator. <\/span>Engage in more meaningful conversations every day, across every channel, with every customer. <\/span>Proactively understand customer needs to serve excellence. <\/span>Respond faster to market changes and empower teams with 360\u00b0 customer information and a detailed knowledge base. <\/span>Manage increased volumes of service requests and increase effectiveness.\u00a0<\/span><\/p>\n \n<\/div>\n<\/div>\n<\/div>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_accordion _builder_version=”4.17.4″ _module_preset=”default” scroll_horizontal_motion_enable=”on” scroll_horizontal_motion=”0|50|50|100|0.5|0|0″ motion_trigger_start=”top” border_width_all=”3px” border_color_all=”#1FD7E0″ border_width_top=”0px” border_width_right=”0px” border_width_bottom=”0px” global_colors_info=”{}”][et_pb_accordion_item title=”Streamline business and customer service management” open=”on” _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n Deliver customer service to your clients on channels of their choice. While urgent queries require a phone call, live-chat is ideal for routine queries and email for long resolutions. The Omnichannel solution empowers you to manage all your customer communications from a single platform.<\/span><\/p>\n Leverage AI and chatbots to answer routine queries on product configurations, billing and more. Free up your time to deal with real issues.<\/p>\n Help customers find answers fast with knowledge articles in Power Portals<\/a>.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Elevate effectiveness” _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n Achieve operational efficiencies and deliver exceptional employee and customer experiences. <\/span>Save time and reduce repetitive tasks. Help agents rapidly resolve customer requests with case management, workflow automation and knowledge articles from one, unified platform.<\/p>\n Help customers find answers fast with knowledge articles in Power Portals<\/a>. Launch AI-powered chatbots to easily guide customers in solving their questions.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Improve customer experience” _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Live chat for Customer Service” _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n [\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ module_id=”Marketing” _builder_version=”4.17.4″ _module_preset=”default” custom_margin=”||25px||false|false” custom_padding=”|0px|||false|false” hover_transition_duration=”100ms” border_color_all=”#FFFFFF” box_shadow_style=”preset1″ box_shadow_vertical=”0px” box_shadow_blur_tablet=”0px” box_shadow_blur_phone=”0px” box_shadow_blur_last_edited=”on|phone” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” background_image=”https:\/\/www.hedexconsulting.com\/wp-content\/uploads\/2022\/03\/powerapps.png” background_size=”custom” background_image_width=”15%” background_position=”top_right” min_height=”288px” custom_padding=”|0px||20px|false|false” global_colors_info=”{}”]<\/p>\n \u00a0\u00a0<\/span><\/strong><\/p>\n <\/span><\/strong><\/p>\n <\/strong><\/p>\n <\/span><\/strong><\/p>\n <\/span><\/strong><\/p>\n\n
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